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Assignment What is Conflict? We define conflict as a disagreement through which the parties involved perceive a threat to their needs, interests or concerns. Misunderstandings Disagreements about the right way to approach a problem Egos During our daily lives, we are all involved in a number of conflicts.
Sometimes, the conflicts may be small, for example, a person may ignore us while we are talking.
Sometimes, the conflict may be more serious, for example, two persons behaving violently toward each other. It can be between people one is not even associated with.
A conflict can, for example, be between people and the prevailing laws. Conflict does not only occur at the personal level but also at the national, and even international Ncc bank report in hrm. Apart from external conflicts between individuals or groups, there can also be internal conflicts within an individual.
Stages of conflict There is general agreement on four basic stages of conflict. These stages are not mutually exclusive and therefore, an individual may be involved in more than one at a time. By evaluating a conflict according to the five categories below — relationship, data, interest, structural and value — we can begin to determine the causes of a conflict and design resolution strategies that will have a higher probability of success.
Relationship Conflicts Relationship conflicts occur because of the presence of strong negative emotions, misperceptions or stereotypes, poor communication or miscommunication, or repetitive negative behaviors. Relationship problems often fuel disputes and lead to an unnecessary escalating spiral of destructive conflict.
Supporting the safe and balanced expression of perspectives and emotions for acknowledgment not agreement is one effective approach to managing relational conflict. Data Conflicts Data conflicts occur when people lack information necessary to make wise decisions, are misinformed, disagree on which data is relevant, interpret information differently, or have competing assessment procedures.
Some data conflicts may be unnecessary since they are caused by poor communication between the people in conflict. Other data conflicts may be genuine incompatibilities associated with data collection, interpretation or communication.
Conflicts of interest result when one or more of the parties believe that in order to satisfy his or her needs, the needs and interests of an opponent must be sacrificed.
Interest-based conflict will commonly be expressed in positional terms. A variety of interests and intentions underlie and motivate positions in negotiation and must be addressed for maximized resolution. Interest-based conflicts may occur over substantive issues such as money, physical resources, time, etc.
For an interest-based dispute to be resolved, parties must be assisted to define and express their individual interests so that all of these interests may be jointly addressed.
Structural Conflicts Structural conflicts are caused by forces external to the people in dispute.
Limited physical resources or authority, geographic constraints distance or proximitytime too little or too muchorganizational changes, and so forth can make structural conflict seem like a crisis.
It can be helpful to assist parties in conflict to appreciate the external forces and constraints bearing upon them.
Structural conflicts will often have structural solutions. Value Conflicts Value conflicts are caused by perceived or actual incompatible belief systems. Values are beliefs that people use to give meaning to their lives. People can live together in harmony with different value systems.
Value disputes arise only when people attempt to force one set of values on others or lay claim to exclusive value systems that do not allow for divergent beliefs.• Microsoft Vista Home Networking Setup and Options The most daunting part of upgrading to Windows Vista may be trying to figure out where in the layers of menus the networking and file .
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